Searching & filtering

Onedm allows you to search the customer name, customer phone number and message

Search contact & message

1. Click the "Search bar" and input the search keyword

2. Search results are shown in 2 sections for contact & message matches

Filtering Contact

1. Click the "Filter" button

2. Select the filtering rules base on your needs

The available filtering rules are

1. Assigned user

2. Label

3. Channel

4. Chat Status